Auto accidents may be common but they usually do not happen to the same person over and over again. This means that when your car is involved in a collision you may not know where or how to get it fixed. Which is where we come in, we will give you a few rules of thumb that you can follow when choosing an auto body or dent repair shop:
What are Others Saying?
A good business can market itself. Its ads will tell you everything you need to hear to be convinced that it is the right place to take your money. But the truth is that ads are just words and images and even less than professional technicians can market themselves as pros.
The only people that can give you a true picture of how good/bad a particular auto body or dent repair shop is are the customers. So before you settle on a particular shop try and find out what kind of service they offer from people who have actually done business with them. Yes, some people may offer a biased opinion but you will have more to go on than just an ad.
Do Your Research
Once you’ve heard what your friends and family members have to say about certain shops take your research online and see what the rest of the world has to say. Find out as much as possible about the type of repairs that should be carried out on your car so that you are able to ask the right questions e.g. the technique used in the dent repair – PDR or otherwise?
Take your research a step further and get estimates from several viable shops then see if the shop of your choice is able to match some of the other offers.
Having a good insurance policy can save you thousands of dollars when your car gets damaged. As you choose an auto body / dent repair shop you need to ensure that they have reputable relationships with insurance providers (specifically yours). They should be willing to work with your insurance provider, carry out an accurate assessment of the damage and provide a transparent estimate on the work that needs to be done to fix your vehicle. You always want your auto body / dent repair shop to work with your insurance representative.
High-end or Low-end?
Auto body and dent repair shops are like everything else that you buy, there is high-end and there is low-end. But more money does not always mean higher end. Always get an assurance of quality service for the estimate quoted so that you know you are getting the best fix for your money.
If your car is new and is still under warranty then you need to find out if these will be voided by repair work. You should inform the auto body shop of such warranties so that they can find a way to work around them.
It is also important to note that many auto body and dent repair shops offer warranties on the work that they perform on your car. The shortest warranty covers a period of one year while others may cover your car’s entire life-span. It is advisable to choose a shop that offers you a comprehensive warranty that doesn’t have too many loopholes.
What happens if your car is stolen or damaged while in the shop? Ideally, the shop should be able to compensate you for your loss but they can only do that if they have the necessary insurance. It is important to make sure the company you choose to work with is properly insured so that your vehicle is properly covered while it is in their care.